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What You Can Return Unopened cigar boxes, bundles, and tins in good condition may qualify for a full refund minus shipping Damaged items must be reported within 72 hours of delivery, with photo evidence submitted via the Returns Portal Lotus and Vertigo accessories carry a lifetime manufacturer guarantee What Can't Be Returned Cigars that have been cut or smoked are not eligible for a refund Samplers, 5-packs, single cigars, and Closeout Corner items are final sale Returns sent without pre-authorization are subject to a 50% restocking fee Humidors that have been seasoned cannot be returned Get in Touch with JR Cigars Customer Support JR Cigars offers a couple of direct ways to reach the team if you need help with an order, return, or product question

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D) low-income groups through billboards and posters

Retrieved 28 March 2026